We want you to feel confident when purchasing your weighted blanket. Please read our policy below before placing your order.

1. Returns

You may request a return within 7 days of receiving your order if the blanket is unused, unwashed, undamaged, and in its original packaging.

For hygiene reasons, used, washed, stained, damaged, or altered blankets cannot be returned unless they arrived defective.

2. Damaged or Defective Products

If your blanket arrives damaged, defective, or you receive the wrong product, contact us within 48 hours of delivery with clear photos/videos of the product and packaging. We will review the issue and, where applicable, arrange a replacement or refund.

3. Change of Mind

If you simply change your mind after receiving the blanket, return shipping costs may be the customer’s responsibility. The product must meet our return conditions.

4. Refunds

Once your returned product is received and inspected, we will notify you about the approval or rejection of your refund.

Approved refunds will be processed through the original payment method or another agreed method. Processing time may vary depending on the payment provider.

5. Non-Returnable Items

Returns are not accepted for:

  • Used or washed blankets
  • Products with stains, odors, or visible damage
  • Products without original packaging
  • Products damaged after delivery due to improper use or washing

6. How to Request a Return

Contact our customer support with your order number, reason for return, and photos/videos where applicable. Our team will guide you through the return process.

Important: Please do not send any product back without contacting us first and receiving return instructions.

We reserve the right to reject returns that do not meet the conditions outlined above.